Frequently Asked Questions
Have any questions? Probably we already have an answer for them.
We are a Fair Trade company base in Costa Rica. By Ticos for Ticos and for the rest of the World
We offer exclusive Costa Rica products and services to the world. You could read more in the About us section
We ship World Wide. Everywhere the Mail and or DHL are capable of reaching.
Yes we protect your inversion. IF you get something wrong or in bad conditions. Or you received a bad or poor treatment. We will refund you.
Please make sure you read the detailed info and procedures in our termns and conditions
Paypal and Visa direct transactions. That includes pretty much all credit and debit cards.
That will depend of where you live and the shipping method you choose. With DHL we are capable of delivering in 24 to 48 hours to USA, Canada and some places of Europe.
Absolutely. Your data and confidentiality are extremely important for us. We operate according the the laws in the USA and Europe and the Costa Rica law that forbids us to share, gift or sale personal details of our costumers. Ley 8968.
For the shipping details we only share that date absolutely necessary for the delivery services to deliver your product.
For more detail info please read our Termns and Conditions and Data Policy
When we received and order we will send you an email. With details of the products and the manufacture process if necessary (Some products need to be created. In those cases the products are properly identifiable.)
Once the product is ready we will ship them. This takes no more than 3 days. Then is only a matter of time for Costa Rica to knock at your door.
Yes but only if you choose and pay the express delivery. In those cases we will also be tracking it. It is possible we that we will sent you an emial to confirm the delivery.
If they are named Paradise Products Costa Rica probably. We are starting to sale wholesale numbers of some products.
If you are interested to buy some of those feel free to contact us. 🙂
Claro que sí nos interesaría conocerlo.
Mientras tanto le dejamos un documento con explicaciones de cómo trabajamos. FAQ y requisitosParadiseproductscr
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