The 9-1-1 Emergency System, the Ministry of Health and the National Commission for Risk Prevention and Emergency Attention, seeking to provide more support to the population, set up telephone line 1322 for inquiries about COVID-19.
The line will operate 24 hours a day, with the aim of reducing the number of informative calls that 9-1-1 currently receives.
Officials from the ministries of: Health, Education, Public Safety, National Insurance Institute and 9-1-1 Emergency System will be in charge of answering calls. The officials were trained and prepared on COVID-19 and are under the supervision of specialized personnel from the Ministry of Health. Together 9-1-1 and 1322 currently total more than 40 job positions.
The procedures and care guides for all consultations were prepared by the technical teams of the Ministry of Health. In this way, the 1322 will allow:
Clarify and explain the symptoms of COVID-19.
Receive information on possible COVID-19 cases.
In the event that a call is considered emergency, it will be transferred to 9-1-1
- Clarify and explain the symptoms of COVID-19.
- Receive information on possible COVID-19 cases.
- In the event that a call is considered emergency, it will be transferred to 9-1-1
“We urge the population to use line 1322 responsibly and for topics only related to COVID-19. At the same time that we reiterate ignoring unofficial information that may generate unnecessary panic in the population, “emphasized the Minister of Health, Daniel Salas.
At the same time, he asked the population to stay at home this weekend, to avoid possible infections. “From the institutional framework, we are doing everything possible to protect ourselves, but we protect each other. If we don’t have essential tasks to attend to this Saturday and Sunday, let’s stay home this weekend and let’s not forget constant handwashing and protect ourselves when it comes to coughing and sneezing, we fight this fight together, ”said the health minister.
The recommendation is whether they should go to places like farmer’s fairs, which continue to be enabled, maintain all the recommended prevention actions and distance between people.
Regarding institutional actions, the health authorities also commented that they work with non-governmental organizations and municipalities to deal with people in street conditions, as well as older adults. Along these lines, a meeting was held today at the National Stadium with mayors and representatives of 40 municipalities throughout the country, to articulate actions.
The authorities of the Ministry of Public Education expanded that as of Monday lessons are suspended in 344 educational centers: 253 due to lack of water and 91 by area of influence with some educational center closed by sanitary order.
The data records 26 confirmed cases with an age range of 10 to 87 years. There are 14 women and 12 men, of whom 23 are Costa Rican and 3 foreigners, registering positive cases in San José, Heredia, Guanacaste, Alajuela and Cartago. By age we have: 21 adults, three seniors and two minors. Of all the confirmed patients, only three are hospitalized. At this time 289 people have been discarded.